Problem: The tailgate as mounted is not straight to the bed of the truck. This causes two problems. Mine dealer says this is the exact same on various other trucks and also claims the is working "as designed" has actually anyone else checked out this problem, and is over there a fix?The left next suspension cable is an extremely loose, no bearing any load. The appropriate side cable is taut and is the only pack bearing cable. This method that the weight volume of the tailgate is half of what it should be and it is possible for the best cable to break under normal loads, due to the fact that the left is not sustaining the tailgate in ~ all.When you close the tailgate, most times, just the left side fully latches, and also the best side does not effectively latch. When driving, the right side latch opens up and the “tailgate open” warning light mirrors up in the center display. Slamming the door closed an extremely hard gets both latches to latch.The problem appears to be due to the location of the hinges ~ above the van bed the the tailgate attaches to. The left mountain is 5/8’s the an inch from the bed, and the ideal mount is 3/4 “ indigenous the bed.Right next - cable straff - left side in elevator loose
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right next mount - 3/4 inch
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left next mount - 5/8 inch
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left next closed
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right side closed - not completely latching
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You are watching: Dodge ram tailgate won t latch

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CmerkertRam Guru
JoinedFeb 16, 2019Messages707Reaction score271LocationNew York, US
I recognize the difference in the cables is very common. Have actually seen that in a few threads. Not sure if the is a design done ~ above purpose. Maybe a primary and second support whereby one is sufficient for the aluminum tailgate, however if load increases, then it might stretch and also the an additional cable will be utilize. Or, it might be a flaw, yet I can"t see exactly how they can not have actually seen this (Ram cares watches these) and then make the convey i.e. Use all lefts until the new ones room done correctly. They space cheap and easy to fix. But I am simply speculating.As far as the tailgate latching and different hinge distances, that IS a problem for you and also you should gain it addressed. Imagine if you have actually lumber on the tailgate and only one hinge catches and it lets go. Liability. Have your dealer fix it. If your behind passenger door did not latch, would they still let you (and junior) drive down the highway in it. Ns think not!
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Talk to the dealers body shop people. They need to know more about it than the service advisor. I would not tolerate any type of bs native them. The DEFECTIVE and its clear to check out it demands remedied.