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You are watching: 2011 buick regal trunk release button not working

A small while back I noticed that I can not open up the stems of my 2011 Buick Regal CXL 2.4L, once manually utilizing the touchpad and also as such i am compelled to use my remote. Once booking my meeting to have this fixed, the dealership business rep stated that there is an worry with the touchpads. Hope this help anyone else v the same issue:#PI0185C: Intermittent undesirable Liftgate or trunk Opening, Liftgate or stems Inoperative, DTC B2494 or B3618 collection - (Dec 8, 2011)

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Intermittent undesirable Liftgate or stems Opening, Liftgate or stems Inoperative, DTC B2494 or B3618 SetModels:2008-2012 Buick Enclave2010-2012 Buick LaCrosse2011-2012 Buick Regal2008-2012 Cadillac CTS2010-2012 Cadillac CTS Coupe, CTS Wagon, SRX2010-2012 Chevrolet Equinox2007-2012 GMC Acadia2010-2012 GMC Terrain2007-2010 Saturn OUTLOOKThis PI is being revised to include the 2012 design year and also remove the Chevrolet Traverse. The Recommendation/Instruction information has likewise been updated. You re welcome discard PI0185B. Condition/ConcernSome customers may comment on any type of of the following conditions:• undesirable opening that the liftgate or trunk if the vehicle is parked and unlocked. If this problem occurs as soon as the vehicle is locked, the liftgate or trunk will certainly not open.• Liftgate or trunk will certainly not open when pressing the touch pad (exterior relax switch).The technician may recognize that they are unable to duplicate these intermittent conditions. The auto may exhibition these problems only when moisture is present at the behind liftgate or trunk release switch. The condition will many likely take place after the auto is exposed come rain, eye or a car wash.These conditions may be led to by corrosion the conductive materials within the exterior relax switch because of moisture and/or roadway salt. The corrosion may cause the move resistance come be below the level essential to activate the liftgate or tribe release. Major corrosion may reason permanent rises in the resistance and cause the move to come to be inoperative.Recommendation/InstructionsImportant: DO NOT change the latch assembly, striker, manage module or wiring harness for this condition. Perform NOT effort to re-align the latch assembly or striker. Install a scan tool and also perform the automobile Diagnostic device Check. Retrieve and record any type of existing background or current DTCs from every one of the control modules. Refer to SI.• If any type of DTC(s) space set, diagnose and repair the problem that caused the DTC. Describe SI.• If DTC(s) are not set, very first verify that the other inputs (interior switch or far transmitter) will open the liftgate or trunk. This will certainly verify the latch and control functionally. If the various other inputs role correctly, inspect the suggest where the wires get in the exterior liftgate or trunk relax switch because that corrosion. If corrosion is current or the move resistance is below 100K ohms once it is no pressed, change the exterior relax switch.